Player Care Masterclass

Picking up those aspects that most coaching training doesn’t cover, these courses are cutting edge and unique in looking at skill development like no other. They answer the questions most coaches still have even after years of training because nobody teaches this.

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Course structure

These online courses simply do not exist elsewhere in the world and have been specifically developed using psychotherapeutic approaches to enhance coaching and mentoring relationships, and improve the performance of both coaches and athletes at all levels.

Working with Parents in Sport

Understand the critically important role parents play in your players lives and how to make sure they are working with you in improving the performance of your players

What will I learn?	This modular course will take you through the following: The role of the parent in the career of the athlete Why the parent/coach doesn’t work How far can a parent take an aspiring athlete Impact of Parents behaviour Adolescent brain states Normalisation of childhood – why it’s important Dealing with parents as ‘managers/agents’ Working with parents for success
Why choose this course?	This course looks at the role of the parent in the development of an athlete and goes on to identify how they influence decisions later down the career road.
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Active Listening in Sport

Learn why listening is so important and how something so simple can transform your relationships and understanding of what’s going on for your players

What will I learn?	This modular course will take you through the following: Listening Vs Hearing The concept of ‘active listening’ Barriers to effective listening What ineffective listening looks like Principles of communication Cultural Differences Why your brain makes you a terrible listener 10 principles of listening
Why choose this course?	This course looks at the role of active listening in the relationship with an athlete and goes on to identify how relationships can be transformed by this simple act.
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Communicating with Adolescents

This course can help develop the skills to really connect with your young athletes and communicate so they will hear and understand your message

What will I learn?	This modular course will take you through the following: How communication works Active Listening Non-verbal communication Improving Non-Verbal communication Adolescent brain development Generational differences Assertive communication Giving and receiving feedback
Why choose this course?	This course looks at the process of communication particularly with young people, assessing the challenges involved if effectively communicating in the way you want to be heard
Who is this course for?	Those coaches working to differentiate themselves from other coaches who do not have the critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding.
Method of Assessment	Each module will be tested at the end to ensure understanding, and a Certificate awarded on successful completion of the course.
Cost	The cost of this course is £295.00 when purchased individually.

Managing Emotions on and off the Field

Giving practical tips and techniques to managing both your and your players’ emotions, to ensure focus is maintained and performance is unaffected by emotionally charged situations.

What will I learn?	This modular course will take you through the following: Projection Under Pressure – Hot buttons The Ladder of Inference The Teenage Brain Ways to Say No Setting Healthy Personal Boundaries Cradle and The Four I’s Transactional Analysis – How it Works
Why choose this course?	This course looks at the triggers for emotions, explaining how we come to experience strong emotions and particularly how young people react, assessing the challenges involved when effectively playing and coaching without letting emotions get in the way
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Dealing with Conflict in Sport

This course will help you proactively identify and manage conflicts within your team, enabling you to recognise both positive and negative conflict and how to deal with both

What will I learn?	This modular course will take you through the following: Setting Healthy Personal Boundaries The Ladder of Inference Transactional Analysis – The Basics Transactional Analysis – How it Works Dealing with Aggression – Passive and Active Dealing with old prejudices and attitudes Managing Emotions Managing and Resolving Conflict
Why choose this course?	This course complements the Managing Emotions course, focussing specifically on providing proven techniques and strategies for dealing with potentially or literally conflict situations.
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Effective Boundaries in Sport

This course looks at how effective boundaries are the bedrock of strong relationships and essential to effective coaching and achieving the best results possible.

What will I learn?	This modular course will take you through the following: What are the boundaries? Why are they important in sport? What happens when they are broken? How to maintain your boundaries Respecting other people’s boundaries Gender boundaries
Why choose this course?	This course compliments both the Managing Emotions and Dealing with Conflicts course, focussing specifically on exploring and understanding the need for boundaries and how we are more likely to be able to avoid conflict and manage our emotions better when setting and maintaining healthy boundaries
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Transitioning: Life after Sport

Answering the questions of how to deal with player disappointment when their hopes and dreams are dashed, and helping your athlete prepare for a life after sport.

What will I learn?	This modular course will take you through the following: The Good, the Bad and the Ugly of Leaving Sport Causes of Career Endings The 5 Stages of Change Helping Young Players Breaking Bad News Retirement – Knowing When the End is Nigh New Opportunities and Pathways
Why choose this course?	This course explored one of the harder topics to manage and that is a player leaving a sport, or a club or a team. It will help to map out a process that can be supported every step of the way and strive for a positive ending – however that comes about.
Who is this course for?	Those coaches and player care professionals working to differentiate themselves from others in their field will gain a critical understanding of why these principles are important in Sport, and how to apply them.
Entry requirements	This course is open to individuals who are beginning the coaching training, right through to those who have already achieved their coaching levels and would like to advance their knowledge and understanding. Anyone who delivers coaching in a club, leisure centre or any other community sports & physical activity setting, – such as coaches, fitness instructors, personal trainers, activators or volunteers – will benefit. The course is suitable for learners aged 16 and over. It has been co-designed and evaluated with learners over the age of 16 in mind.
Method of Assessment	Learners will be quizzed at the end of the course to ensure understanding, and a Certificate awarded on successful completion.
How long does it take?	1 day
Cost	The cost of this course is £295.00.

Cutting edge and unique.

These courses simply do not exist elsewhere in the world and have been specifically developed using psychotherapeutic approaches to enhance coaching and mentoring relationships, and improve the performance of both coaches and athletes at all levels.

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